Refund Policy

SHAPE and SLIM is a Health Supplement which falls under Food Category and hence, we accept returns only under following conditions

1. If Items are received damaged or defective on delivery. In such case you must notify us with pictures of the parcel and actual packs within 72 hours of the receipt via email. you can send note to contact@shapeandslimjapan.com

2. If your request for Return is accepted we will advise  you the refund amount. It will not exceed the amount you paid including any discounts

3. We may opt to send a replacement product and will notify you. If you agree a replacement product will be shipped at no extra cost to you

You can always contact us for any return question at contact@Shapeandslimjapan.com

Sale thru third parties

We may sell  and ship the product thru third party platforms like Amazon or other Reputed EC sites. In such cases, we follow the site's Return and Refund Policy

 

We will always strive to provide the best customer service possible, do not hesitate to contact us at Contact@Shapeandslimjapan.com